Healthcare Drug Testing

Our custom back-office systems helped facilitate growth to a $475 million acquisition exit by a major medical equipment distributor.

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Prior to its acquisition by Agiliti in 2016, Northfield Medical was a regional on-site surgical instrument repair business.

After years of scaling operations through organic revenue growth and by purchasing many smaller repair businesses, Northfield Medical needed custom enterprise resource planning (ERP) and back-office systems that could help manage the day-to-day to facilitate more growth success. 

They chose ProfitOptics to provide tailored solutions that elevated Northfield Medical into a high-valued business worth hundreds of millions of dollars.

ProfitOptics Solution

Specializing in helping sales operations scale quickly, ProfitOptics custom-developed numerous technology solutions to help Northfield Medical improve customer retention and drive revenue growth.  

These included a custom CRM module within their ERP that manages prospects, orders, and prescriptive analytics, a work order tracking system to oversee the delivery of repair services, and robust analytics dashboards that provide critical insights to sales leadership all in one place. 

There was also a self-service portal for Northfield Medical customers to submit their service requests and easily track their ticket's progress.

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“ProfitOptics platform enabled us to launch successfully. The platform and ProfitOptics team continues to allow us to pivot quickly to meet our internal system demands, largely driven by our customer-base.”

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– VP of IT

Key Technologies

Contact Info


Multiplied Business Growth for a Hefty Exit Price

Sales teams could proactively anticipate

and respond to customer requests faster and improved employee retention   

Company leadership could make better decisions

for their sales operations teams to boost revenue and service quality  

Exponential business growth

that eventually led to a $475 million acquisition

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