The Challenge

Order processing was a bottleneck. Despite strong growth, this distributor’s teams were buried in emails, spreadsheets, and PDFs—manually keying in order information and chasing down data to fulfill even the most routine requests. It wasn’t just time-consuming. It was risky.

The Solution

We worked with sales ops, customer service, and IT leaders to map the end-to-end order workflow. Then we built a streamlined automation layer using the Catalyst Platform™, designed to sit on top of their existing ERP.

The solution included:

A unified intake hub that pulled order data from emails, PDFs, and Excel sheets
Smart field mapping to eliminate manual entry
Validation checks to flag missing or mismatched information before it reached fulfillment

The Results

The system didn’t just speed things up. It created a smoother, smarter experience—for customers and employees alike.

What the Client Said

“ProfitOptics came to the table with ideas, questions, and an in-depth knowledge of our business. The solutions they built exceeded our expectations.”
COO, $500M Building Products Distributor

The ProfitOptics Difference

Tailored automation built around your actual process, not generic workflows
Seamless overlay on top of existing ERP and intake systems
Delivered with speed using modular tools from Catalyst Platform™
Designed to scale with volume without growing headcount
Improved team satisfaction and customer experience

Let’s Streamline Your Workflows

If your team is drowning in rework, you’re not alone. Let’s automate what slows you down—without ripping and replacing your core systems.

Talk to Our Workflow Experts